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The guy at the desk (Rick) at Oriellys (50 Hwy 10 N, St Cloud, MN) sold me the wrong spark plugs last week and I tried to eschange them this weekend and he would not help me. He blamed me for the mistake and told me that I was stuck with them and had to re-purchase new ones and figure out which ones were the right ones myself.

He is incompetent, RUDE, and I am very upset and unsatisfied with this whole experience. This kind of activity make the whole nation wide company get a bad reputation.

I went to NAPA and was treated like a king. My car is now fixed and with the proper parts.

Location: Minneapolis, Minnesota

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I can say thats all *** I have had issue that were my fault and never had a return problem in my years working with that store maybe next time dont install stuff then try to bring it back btw rich left the company and you should really settle down

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