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Bought brake pads 99 devilie was told they dudnt have 4 wheel disk brakes on caddy took him outside to car...was told they didnt come on car it waa closing time and old pads had fallen off.he gave me wrong pads cost me my new job ....took back and he said i got wroung...
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#1260259
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Oreilly Auto Parts - Refused Service

Shane, at the kent store on Pac Hwy. Decided to help others behind me in line. I called him out. He refused service. I told him i was going to helped. Shane went outside to find another salesperson. This young man was very helpful and attentive. Unlike Shane.
2.6
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Diversity of Products or Services
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#1248896
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Oreilly Auto Parts - Had battery tested

Waranty was close to expire tested bad So I got a new one without a problem
4.5
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Diversity of Products or Services
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#1248427
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Oreilly Auto Parts - Knowlegement

They never know the accurate item we ask for...always gives us the wrong part....their computer has crap listed in the wrong description...sux to tell them exactly what we need and they say its something else...never true..they are getting bad on their parts description
3.1
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Diversity of Products or Services
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#1247773
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The only reason I went to O'Reilly was because they offered a $20.00 rebate. The sales person assured me I qualified for it . Well guess what there was no rebate, I was told the product not valid for this offer. Brake shoes and rotors don't qualify for brakebest. All I...
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1.0
Morris, Illinois
I didn't like
  • Sales person lying to me about the rebate to get the sale
#1247325
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Friend of mine went to Orielly's in Princeton Texas to get spark plugs for her truck. The young man behind the counter gave me plugs for a hemi. I told him I did not have a hemi and he proceeded to tell me that it was fine they would work in my truck also. I put the...
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Anonymous
Herve

Didn't you see the size difference when you took the old ones out?

1.0
Princeton, Texas
#1242496
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Oreilly Auto Parts - Returned parts, incorrect parts, no one cares

Not the first time they have gave me returned parts in an old beat up greasy box, this time there were parts missing the box was hot glued back together. Last time it was a window regulator that was not the right part put in a box that had right number. Do you know how hard it is to try and install a window regulator that almost fits? I will never go to O'Reilly again
#1239036
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Oreilly Auto Parts - No response company that is above the law

Thier customer service as well as the corporate office blatinly disregards the law and they beleave that thier above the law and want you to beleave that they care about you and they think that the customer disabiled or not is stupid and they give a dam about you just your money's and they can treat people like *** any time and all the time
#1229704
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Returned a D2S light bulb and 2led blinker light bulbs. Returned beginning of Feb and still 5 weeks later have not received the refund to the card. Not happy! Total loss $137.00
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Anonymous
fred

I am surprised that they took back electrical items. If you have your return receipt, contact their corporate headquarters to see what is going on and they should be able to t...

#1220784
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Contact Oreilly Auto Parts

Mailing Address:
O'Reilly Auto Parts
233 South Patterson Avenue
Springfield, MO 65802-2298
Phone:
(800) 755-6759
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My wife and I and two of our grandchildren were on a spring break vacation. We came from Colorado to Prescott, Arizona and then over to Camp Verde Arizona. As we arrived at our hotel my brakes failed. My son came up from Apache Junction, AZ to help me he determined...
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Anonymous
mechanic

I understand your concern and empathize with you BUT its not Oreilys fault that the manufacturer packaged the wrong part in the right box. I can see it happening but you were ...

2.0
Camp Verde, Arizona
Product
I didn't like
  • Ordered the same wrong part twice
  • Products
#1219784
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