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My wife went out shopping in our 08 ford escape and the battery died then somebody jump started her she called me and told me what happened. So i told her to meet me at O'Riellys to have them test it it had a loose battery cable so the store manager closed the engine...
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Anonymous
DIY.er

I am trying to figure out how the hood opened since the latch has a safety catch just for this reason. Once the hood is lowered it catches the safety latch, Perhaps you had a ...

Anonymous
He prolly forgot yo

Have you called to follow up?

1.0
#1422267
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Put a new timing belt kit in my 08 forester drove it 13 days. Tension bolt broke in my block ruined my motor now dont want to repair it what a person to do? Filed a claim took 3 month then denied *** poor service. Stuck with a ruined motor not happy now i have to go...
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Anonymous
Gary

Store in presque isle maine file a claim they had no clue how to do it bolt broke on on timing belt parts are life time got denied tryed to blame the company who made them so ...

1.0
#1401424
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if your battery lasted 18 months then chances are it wasn’t a manufacturer defect. Generally you will see those within the first week or so if not immediately. Deep cycle (marine) and really any other flooded batteries needs to be kept a charge above the 20% mark so...
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5.0
#1386497
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Oreilly Auto Parts - Pore customer service by O'Reilly auto parts.

I purchased two sets of wipers at 50 dollers a pair. I bought them on 9 / 22/18, and made a copy of the reciept and sent it in with the cards for the rebate on 9/24/18. I recieved a card from o'reilly said fhe will not honer my rebate , because i dis not send it in on time. I will never shop o'reillys agin. Pore customers service.
#1385249
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O'reilly Auto Parts is an aftermarket auto parts store that's why they can afford to offer lifetime warranties on the majority of its parts. 1. If you can't retain receipts then you as the customer can ensure whatever you buy is associated with your phone number (If...
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FuturisticBison659
FuturisticBison659

Amen

#1384798
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I went into the store to have my alternator tested and to buy a radiator. Since I was about to buy some parts I Figured I would return the core for my starter that I had done on a previous job at the same time. I went in the store with my customer and noticed everyone...
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Anonymous
Anonymous

I don't think Autozone would of gave you your core money. So that is why you went back to the big O, not because of loyalty. There are 2 sides to this story, I wonder how you ...

Anonymous
Confused

I mean....clearly there was a problem that you arent describing to us. No one just says I don't want a few hundred dollars today.

1.0
I liked
  • Quality parts for a good price
  • Had my part in stock
I didn't like
  • Asst manager nona couldnt control her temper and situation
#1377583
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Bought a atv super start battery from oriellys auto parts. 89.00 plus tax. It lasted 7 months. Took it back and it was out of warranty. Don't waste your money.
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Anonymous
Xorly

The short warranty is a red flag. When I worked there, a competitor had far better warranties on their "small application" / ATV / bike batteries. It was also a far better qua...

Anonymous
Joe consumer

Thats pretty good for a battery that the stated warranty is only for 3 months. I don't see a complaint here after all you got 7 months out of guaranteed 3 month battery. Maybe...

1.0
#1369572
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Bought a super start battery for my classic Harley. 4 months latter, the battery failed ( a bad cell ). I verified this myself as i am a factory certified motorcycle technician. The salesman at the store where i bought it said they needed to test it ( ok ) thay said...
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Anonymous
Xorly

Where I live, there is a local company that sells a far better battery with a far longer warranty. I never pushed these hard when I worked for them because I knew it was not a...

Anonymous
morgan

They seem to have the same warranty on bike batteries that pep boys, advance and autozone has. I do not see an issue here.

1.6
#1361551
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I used to shop here all of the time. Unfortunately, now I won’t be back. I went in the store one evening to purchase a $9.00 headlight bulb for my wife’s car. The manager had his beady eyes on me the entire time that I was in the store but never offered to help me....
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Anonymous
Dasha Mikhailov

That’s those globalists for you. Don’t do business with them!

Anonymous
Xorly

At the time I worked for them, they had a policy to not take an obviously mismatched card. This is a common policy, sometimes pushed for by banks and cc processors as well. It...

1.0
#1360477
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Contact Oreilly Auto Parts

Mailing Address:
O'Reilly Auto Parts
233 South Patterson Avenue
Springfield, MO 65802-2298
USA
Phone:
(800) 755-6759
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Oreilly Auto Parts - Bad timing

Ordered brake parts on Friday was told one would be in on Sunday part didn’t get here till today 3days later. Running around to find a vehicle to drive for 3 days until the part came in is crap WOULD Not shop there again and they said we will take off 25 dollars
1.3
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#1360244
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