OReilly Auto Parts

Oreilly auto parts.com was very helpful in every way! They gave me an email label to return the part, but I couldn't seem to get the label from my local library.

So I called Oreilly.com again and a gentleman named Manny helped me out and I'm so grateful for his help! He told me to go to my local Oreilly auto part store to give them the part and they returned it for me, and my funds were credited to the original payment method with-in 3 business days instead of 3-5 business days. I would absolutely order from Oreilly auto parts again because it isn't their fault that there are many counterfeit parts that are flowing through the supply chains nowadays.

Oreilly auto parts.com is a legitimate website for genuine parts! It happens to the best of us, and no fault from Oreilly website!

As a former employee, the company does not care about team members, treats managers like crap, pays them a salary, will not let them hire people, then expects them to maintain a store with 4 people, 3 of whom are part-time, working 7 days a week and firing you for defending yourself when a customer lays hands on you or takes a new hire's word over an employee who would call out and leave early with some excuse. Then, they file charges on an employee who has gone above and beyond to keep a store running, who also is a single parent and put his home life on hold for the company, then produced where they got another supervisor fired for the same thing.

The company needs to pull their head out of their *** and go back to the old ways of training team members, taking care of team members, and taking care of customers. O'Reilly's used to be the best; now they are headed for the gutter if things do not change.

Bought a starter at the St. Paul location and it was pretty big bucks, almost $150 for a rebuilt starter but we had to fix our vehicle.

We were never told this was a rebuilt starter and after I put it in the starter failed 3 days later. Put in a new GM AC Delco starter and the truck is fixed. Went back for a refund and the crap I got was unbelievable. I am a retired GM master tech so I have tested, installed and fixed many a starter.

Oreilly's used to be about the best place to buy parts from now it's the WORST.

Last time I have to wait at their local warehouse 1 1/2 hours for a $5 gasket, while 8 employees were sitting out on the bench. Lady came out to tell us they were short handed, should have learned after that incident not to go back, will not happen again, I'm done with Oreilly's.

Your store, gives liberty to customers to borrow to leave their ID and return the tube upon my return the tool that I borrowed they told me that they had thrown away my ID. It was less than a week of not having a tool.

Yet they had no answer for me and all I was told is my ID mustve been thrown away. Had it been amount of money or something of that nature I wouldnt have had a problem with it, but an ID in the work that it takes to get that accomplished again to get the ID back or my drivers license is difficult and time-consuming not only did they simply throw my idea away, but even before borrowing the tool, your employee displayed total disrespect to their elders.

And from my standpoint, I was being very respectful to your employee, but yet I didnt receive any of that respect back just to puffed up full of pride individual and this guy was quite young and thats not good at all not for the OReilly name, as I said, you guys are outstanding and the way that you have more knowledge and understanding in comparison to all the other auto parts stores thats my opinion. Thank you.

This place is horrible. The manager Mellisa got into a verbal altercation with me about returning some items.

I felt disrespected and not listened to, it was an embarrassment to have her represent this company like this? I am disappointed as this company used to be a place that I would shop for my local auto parts. If my warranty is no good whats the point of doing business at any of these stores. I just want my money back and I will go elsewhere.

This is the products and services they sell with a horrible attitude and horrible dameaner.Mellisa got very belligerent with me and started getting nasty I wanted to return battery and brakes the warranty with this place means nothing they sell the cheapest part and could care less about its customers. This woman needs to find another line of work if youre going to treat its customers so poorly. I have not had a good experience on the woodville raod location, I am hoping that the company can do something to clean up the mismanagement that appears to be going on at these O'Reillys auto parts, I mean if the parts are good you don't need to swap them out three months later. They refuse to do any returns, this place is horrible.

I hope you can avoid this place at all costs. They don't honor any warranties, I went into this store and nothing was done. I had my receipt and the part, nothing in the warranty states that I have to accept another part. This is horrible they need to fire this melissa woman, as her own co-worker told me to call coproate on her as she was acting very unprofessional to me and all of the other customers going into this store.

My check engine light with the p2271 code is still on and they sold me all this crap stating that this is what the issue. I was not sure if they were mechanics or not at this store? I am wondering if they have mechanics working at this location? I am sicking of purchasing parts like a battery that is under warranty and having the manager at this location refuse to help or serve me.

I was never told that I could never have a warranty for any of these items and they should all be replaced under warranty. I would like a refund for all of these items.