Wrong cv axel it was to short brought back to manger and 2 inch to short manger said pull new one to stretch 2 inch and it same it broke clip first time manger said get new clip I did and re install the took it a mile and it broke at joint Old cv was not bad just...Read more
Oreilly Auto Parts - Sold wrong turn bulbs
Sold wrong turn bulbs for front, front are colored not clear. Bought correct ones elsewhere. Went to exchange for correct ones, no money involved just wanted correct ones, said no cause opened package. I opened package before I knew they sold me the wrong ones that they went to aisle and brought back. Cannot use for rear, rear are different size all together.
Sick of this place, customer service is great I usually like the employee's but the parts/database have gone way down hill. I always feel gouged and these are regular common maintenance parts not special vehicle or motorsports. An employee cost me 4k repair bill...Read more
Oreilly Auto Parts - Managment
While in the store it became very obvious the employees were treated horribly by their boss. One said with only having him in store, no district or reginal manager cares, they will have to leave. Such a shame since its a good store, great emplyees but managment needs to step up before the doors close in this small community.
Store manager is always rude at this particular store and her employees seem to have low morale. I tried to warranty a battery, and it was within the warranty time period....then I later find out from one of the employees who overheard that I should call Corporate,...Read more
Oreilly Auto Parts - Calipers not in stock??
Went to purchase rear calipers for my 2002 buick rendezvous. Not in stock. REALLY?? Won't waste my time going there again.This was at 8 am. Said part would be there at 2:30pm. Yea I'll wait!! NOT
Once again, ordered an item at 4:50 PM with ___ then asked that he leave a note so morning knew to have delivered 8 AM. ___ told me he had it handled since the "manager" was standing right beside him. At 8:45 AM next morning my boss asked when was the starter coming....Read more
- Variety of mfr offered
I didn't like
Bought brake pads 99 devilie was told they dudnt have 4 wheel disk brakes on caddy took him outside to car...was told they didnt come on car it waa closing time and old pads had fallen off.he gave me wrong pads cost me my new job ....took back and he said i got wroung...Read more
Oreilly Auto Parts - Refused Service
Shane, at the kent store on Pac Hwy. Decided to help others behind me in line. I called him out. He refused service. I told him i was going to helped. Shane went outside to find another salesperson. This young man was very helpful and attentive. Unlike Shane.
Oreilly Auto Parts - Had battery tested
Waranty was close to expire tested bad So I got a new one without a problem
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