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So i bought my daughter a $40 card at O'Reilly. We bought parts later for cash, and i wanted a refund for the card. O'Reilly policy is not to return cash for gift cards. One agent said they can only refund up to $5 for a card. I worked the card down to $4 and the...
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Anonymous
Anonymous

Don't think this customer understands policy. Heck why didn't he just give his daughter cash. Oh I forgot, he wanted to impress his daughter that he took time out of his bus...

Anonymous
Anonymous

Policy is policy , do you do this at every store you go to ? What entitlement do you have that puts you above store policy ?

1.7
#1183507
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Well if research is done it would be known that starting batteries need to be maintaind at around 12.6 volts. Otherwise the cells inside will die, so if there is anything preventing that count on having a dead battery. A alternator is no meant to charge a battery from...
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5.0
#1174066
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Im a current employee with Oreilly as a asst manager. And i have been with the company for 2 and half years. About 4 days before Christmas I was interviewed by my district manager and the loss prevention auditor for about 2 hours. They informed me my store had the...
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Anonymous
Anonymous

Walk in with an attorney , ask them to provide proof .transaction by transaction , documents are the key . Every thing should be in the computer system also . Let them fire yo...

Anonymous
I understand your frustration

Go back to work like normal. Especially if you are innocent like you say. If they were going to involve the cops they would have already. I was in a similar situation and en...

#1160507
Reply to reviews
I was working on my sea Rey boat and I've purchased parts from this particular Oreaily store in the past. its been a while and they use to be very eager to help and very polite and concerned. that why I was a repeat customer and recommended that store to friends and...
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Anonymous
Anonymous

Perhaps they were busy and that is why you were put on hold so long. I am sure if you were in line you would not appreciate having to wait while the clerk was on the phone or...

4.3
I didn't like
  • Staff
  • Horrible customer service
#1158264
Reply to reviews
I returned some parts and a core and it took several days to receive credit on my debit card. This same situation has occurred before. They are in the neighborhood and the one guy has worked before as a dealership mechanic. I've gone so much that most of the staff even...
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Anonymous
Lifelessons101

All retail establishments release returns as the transaction is completed. It's your bank that hang on to it for so long before it's put back into your account.

Anonymous
Anonymous

It's your banks issue not the stores , call the bank .

#1157880
Reply to reviews
I been buying auto parts for ovet twenty years I returnef a set of oarts un used and un open the oreeley clerkbhad a auttitude i used my debit card to make purchase parts and i aleays got my fubds back this ckerk insisted in putting it back in my card and when i to the...
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Anonymous
Anonymous

Its between you and the credit card company. The store has no control on how fast the transaction is completed at your card company end. As for being Military, that has noth...

Anonymous
Brier94

Were you drunk when you typed this...?

1.0
#1156303
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Oreilly Auto Parts - Return parts new put on debit instead of cash

Oreeley auto parts at park roe. Location in arlington texas
2.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1156295
Reply to reviews
O'Reilly Auto Parts Ventura, CA - Store #3590 4255 East Main St Ste 2 Ventura, CA 93003 Today, I was parked in a far corner of near-empty lot by the dumpsters on Christmas Eve, waiting for my wife and kid to come back out to the car, keeping my dog in the shade to keep...
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Anonymous
Anonymous

Santa Helper I agree with your statement

Anonymous
Santa Helper

So because lot was empty you are entitled to take up 2 spots. You look down on people because of their color and where they work and how they dress via your comments. I don'...

1.0
I didn't like
  • Hostile employee
#1155134
Reply to reviews
I need advice. I am a assistant manager in Georgia and I have a coworker that is doing some shady stuff there's been money missing out the store .parts missing ,inventory messed up, safe has been short. and hes trying to put it on me hes used mine and other team...
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Anonymous
William

Advice ?Have the thief arrested.As it is, you are covering for him and have become an accomplice before and after.Don't let some *** screw up your life and those of your hired...

#1155019
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I had purchased a new injector for my S10 Chevy. A couple of months later the new injector failed and I had to send the truck to a mechanic shop to implement the repairs. The mechanic discovered that the new injector had failed and reinstalled my old injector which I...
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Anonymous
Anonymous

In order to do a defective warranty exchange you need the old or bad part . How is it the stores fault your mechanic threw it away . It's just how the parts industry works, ev...

3.0
Cleveland, Oklahoma
#1144641
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