Product: Oreilly Auto Parts Customer Care Clear all filters (0 of 78 reviews match)
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Oreilly Auto Parts - Refused Service

Shane, at the kent store on Pac Hwy. Decided to help others behind me in line. I called him out. He refused service. I told him i was going to helped. Shane went outside to find another salesperson. This young man was very helpful and attentive. Unlike Shane.
3.4
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Oreilly Auto Parts Customer Care
#1248896
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Oreilly Auto Parts - Knowlegement

They never know the accurate item we ask for...always gives us the wrong part....their computer has crap listed in the wrong description...sux to tell them exactly what we need and they say its something else...never true..they are getting bad on their parts description
3.4
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
Product
Oreilly Auto Parts Customer Care
#1247773
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I went in ur store on Academy and Chelton on Friday March 23rd between 6:30-7 pm and some people were in before me asking about the same vehicle as mine I guess, which I had just retrieved from the police the night before because it was stolen, and I asked Brandon for...
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Anonymous
Solomon

I don't know about the racism, that seems to be a copout nowadays if you don't get your way BUT if indeed you had an account there then you would know to contact someone in th...

1.8
Product
Oreilly Auto Parts Customer Care
#1217878
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They were very helpful today 7/13/17 at 10:00 a.m.on my inquiry of alternator like the person as me who don't have any knowledge of any parts or anything about the cars but go beyond to help me my problem of my alternator. Also I would like to comment on all Oreily...
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Oreilly Auto Parts Customer Care
#1073912
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I waited in front of the counter for several minutes with two employees right in front of me....they gave no indication of my existence let alone ask if i needed anything. They are too busy chit chatting and answering the phone. Walk in customers don't matter at all.
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Anonymous
Xorly

Staff are ORDERED to answer the phones ahead of people in line. Do not blame the staff, blame corporate.I dealt with this a lot when I worked for them. OAP's policies are exac...

5.0
Product
Oreilly Auto Parts Customer Care
#1071027
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I went to O'Reilly's to buy wiper blades.One of the packages had been cut open on the end. My mistake was not picking one without damage to the packages. However, the clerk did not say anything either or check the package. Someone apparently removed a part from the...
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Oreilly Auto Parts Customer Care
#1065274
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I went to my local O'Reillys auto parts store in Jurupa Valley, Riverside, California, on Rubidoux Blvd.between Rubidoux Blvd. and Riverview Ave., and was looking for some parts to fix my car. After a few minutes, I checked my watch and noticed that I was waiting for...
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Product
Oreilly Auto Parts Customer Care
I didn't like
  • Nobody takes responsibility
#1013297
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not really pissed but disapointed.sitting in restruant eating and looking at orielly web site for shifter part i needed. found the part and price. called local store just across street from me phone rang and rang i looked over to the store and two people stood outside...
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4.2
Product
Oreilly Auto Parts Customer Care
#1012164
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Oreilly Auto Parts - Motorcycle (Scooter) Battery Replacement- Parts Counter Personnel Became Irrational and Forced My Leave of the Store
On Tuesday, February 7th, 2017, I had called up to O'Reilly Auto Parts (Farmersville, Texas) early in the day and talked to David (the on-site manager), in the commercial department of the store.He looked up the part and said that they had it in stock so I told him...
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3.2
Product
Oreilly Auto Parts Customer Care
I liked
  • Had my part in stock
I didn't like
  • Unprofessional employees
#1004226
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I went it to buy a bulb for my car.I asked if they could help me locate where to put it in. When they told me no, I called auto zone and they were more than happy to help. So, I went to return the bulb, the employee behind they counter started telling he would not give...
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Anonymous
Anonymous

am a single lady who went to your store orilies in henryetta ok in may to get wiper blades and headlight installed, one guy took off blades, and the kid doing headlite told me...

Product
Oreilly Auto Parts Customer Care
I liked
  • Afwul
I didn't like
  • Being threatened
#991828
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