San Jose, California
5 comments
100% full Not resolved
2.2
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Customer service
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Product or Service Quality
Staff
Value for money

They store had a big sign in their window stating Military Discount.I went to buy some antifreeze from a shelf containing many varieties.

I choose the one I wanted which was priced comparably to other auto part stores. The price was clearly marked on the shelf. There were no Sale price as marked or anything that would make me think the price was a sale price. Corporate said their regular discount from List price is better than the marked price so they only state a military discount on the receipt.

They are using our military as a scam to make others think they are doing the right thing.Any military person will ask you NOT to shop at O'Reily AUTO PARTS they are an embarrassment to other establishments that offer a 10% discount to military.

Reason of review: misleading advertising.

Monetary Loss: $3.

Preferred solution: Stop advertising fake military discounts.

I didn't like: Abusing the armed forces with cons, Coniving management.

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Anonymous
#1023520

*** - The idiots behind the counter didnt apply the dicount cause they didnt know where to find it.The store I run I give military discounts and sometimes even add more of a discount.

Did you go back and complain? Did you contact the corporate? Probably not?

Did you even say anything?Probably Not.

Harold Buchanan
to Anonymous Chino, California, United States #1023556

wELL, i MUST HAVE SAID SOMETHING OR HOW WOULD i KNOW WHAT YOUR CORPORATE OFFICE SAID WHEN i CALLED THEM.

I asked the store manager about the discount and he told me it was automatically applied.I asked him to show me where it was applied and he showed me the top of the receipt which stated military discount applied.

When I asked him to show me where it was applied on the invoice he just said it has been applied and told me to call corporate if i didn't like it. I told him to refund me the money and went somewhere else to buy my stuff.

The sign on the door didn't mention any exclusions. I guess they must do things differently where you are.

But I don't have to be from Missouri to see the truth!O'RIELLY AUTO PARTS SUCK!

Anonymous
#1011323

The discount doesnt apply to antifreeze oil or sale items as stated on the signs advertising the discount.

Anonymous
#1006205

To be quite honest the "List Price" is what indicated on the receipt for our competitors and "auto shops" could sell the item for. The military discount is a 2-8% mark off of the "net price"

I used to work for them. It's a *** discount that doesn't have to be offered, but is, so be grateful for that.

Harold
to Anonymous #1007364

Your are full of yourself if I or anyone should be grateful that a company uses our goodwill towards the military as a cheating scam!

You can't even use your name what a snake!

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