State: Missouri City: Saint Louis Clear all filters (6 of 518 reviews match)
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A week ago, I took two brake drums to be turned at the O'Reilly's store at 1233 Jeffco Blvd. in Arnold, MO . The drums were promised later the same day, and they said someone would call me. Two days later, no one had called, so I called the store to discover that an...
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#702195
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Staff Review

I just called the Afton store in St. Louis. A Spanish gentleman answered the phone and couldn't speak or understand English. He gave the phone to a girl who was able to help with my question. Unreal. See ya oreilys !
5.0
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Warranty
#646316
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From Saint Louis, Missouri O'reilly Auto Parts is now in a class action lawsuit filed in the St. Louis Division over their arrogant attitudes on employee rights. Go to Justia.com dockets and fillings and look up Schmaltz v. O'Reilly Automotive Stores,Inc. If...
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Anonymous
who cares

A bit overwrought, and no guidance as to what and why is going on. The most recent letter is basically signing up employees to share in 35% of the proceeds, the lawyers get 65...

#399470
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Always whatever you want isnt in stock. But of course they try to sell you something of a lower quality for a higher price that just so happens to be in stock. Ask them to check in back where you know they keep some small parts, they basically laugh at you. Once in a...
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Anonymous
mgr

sorry you have that feeling, comes down to traing, but to know evry thing about evbery thing i cant say that will ever be in any auto parts store, as mamanager i could only ho...

greenemployee
greenemployee

In most Oreilly stores, the tools that are displayed in the customer aisles are the only ones that particular store carries. Sometimes if a customer has requested an item that...

#383725
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I have worked for the company for more than two years. I just decided that I wanted to go part time ... I have 80 hours vacation a bunch of sick and personal time.. I figure I can take time off from work and spend more time with my family and take them places.. Well...
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Anonymous
Karma

You should have read the policies about the company before you bad mouth about their policies.

Anonymous
Anonymous

O'Reilly sucks. Started with Kraken 17 years ago. I hope that you ****** them up.

#237951
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I am a former employee of oreilly and I can say when I worked as a parts counter sales person we had training we had to do to become A.S.E. certified for parts sales. We also got into trouble if we did not acknowledge a customer within the first five steps or so of...
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Anonymous
Gotta B. Real

I always laughed at the five step rule, particularly when the customer would walk three steps forward and stop to text... I figured why bother? It was like the phone thing......

Anonymous
mgroreilly

You are right..customers do pay our salary. I am a manager and my employees do what they are supposed to do. It is my philosophy that you treat the customers as if you are on ...

#146877
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