So i bought my daughter a $40 card at O'Reilly. We bought parts later for cash, and i wanted a refund for the card.
O'Reilly policy is not to return cash for gift cards. One agent said they can only refund up to $5 for a card. I worked the card down to $4 and the employee said she wouldn't or couldn't five back tbe $4 as she ""didn't know how." Bullshit. O'Reilly warns tk "treat gift cards lime cash", and they don't offer any refunds and will not replace the card if lost.
So what is the benefit of buying a gift card, why not just give a person cash as there's no benefit to own your gift card if you lose it;it's gone so if we're supposed to treat this like cash. I paid cash for the card, I want my cash back.....simple. is it just me? Even if I didn't buy the card, I feel they should give cash back.
I don't care if a homeless person finds it and swaps it for food, drugs or alcohol, its their lucky day.
I get right on money and pay my taxes, I expect better treatment from retailers who fight, viggorously, for my hard earned money... Pffft!
Product or Service Mentioned: Oreilly Auto Parts Gift Card.
Reason of review: Return, Exchange or Cancellation Policy.