Contact Oreilly Auto Parts Customer Service
Oreilly Auto Parts Phone Numbers and Emails
Toll-Free Number:
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(800) 755-6759
Customer Service:
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(800) 283-3096ORewards Help
General Info:
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(888) 327-7153
Headquarters:
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(417) 829-5727
Oreilly Auto Parts Emails:
Oreilly Auto Parts Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Oreilly Auto Parts Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Oreilly Auto Parts is 8007556759. 53% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Oreilly Auto Parts may ask you for the following information to identify you as a customer: first and last name, phone number or order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Oreilly Auto Parts Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Oreilly Auto Parts is 8007556759. 53% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Oreilly Auto Parts may ask you for the following information to identify you as a customer: first and last name, phone number or order id.
People call Oreilly Auto Parts mainly because of product/ service, return/ replace and staff.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Oreilly Auto Parts is support@oreillyauto.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Oreilly Auto Parts Website:
Oreilly Auto Parts Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7 am - 5 pm (CT)
Saturday - Sunday: 8 am - 5 pm (CT)
How Good is Oreilly Auto Parts's Customer Service?
Summary of Oreilly Auto Parts Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Oreilly Auto Parts?
Product/ Service Question:
- “Employee third party insurance coverage verification”
- “A bad worker”
- “Store no stand behind your product”
Return/ Replace Question:
- “My mom Returned a part with receipt and had to accept in-store credit instead of money returned”
- “Battery replacement”
- “Return”
Staff Question:
- “Poor customer service”
- “It is 9:30 in the morning too early for the *** the manager at West Town O'Reilly is very nasty if you guys don't control it nobody's going to keep coming in there and taking that *** too much is going on”
- “Dissatisfied visit, rude manager”
Employment Question:
- “Payroll”
- “Employment opportunity”
- “Regarding time approval payroll department please”
Request for Information Question:
- “Question about returning a part”
- “I need to talk to someone about job harassment”
- “Questions on my order”
Payments and Charges Question:
- “Set up.a charge account”
- “I got charge 2 times”
- “Coupons”
Refund Question:
- “Refund”
- “Refund battery had ro be recharged 2 times ans i want my money back”
Shipping and Delivery Question:
- “Parts delivery issue”
- “I was giving wrong parts put my life in danger I have paid twice and I had no prob paying for one time but I expect the 2nd time to be paid.you told me Friday you would call me this morning and you have failed to do so”
- “Receiving incorrect parts incorrect extra parts order receiving parts missing items”
Account Question:
- “Balance on gift card”
- “Account discrepancies”
Cards Question:
- “O'REWARDS CARD”
- “Gift card help”
- “I was to have money put back on my card for a 3-year warranty belt that broke and the money has not gotten to my card as of yet”
Other Question:
- “An order”
- “Store employee was very disrespectful”
- “I have a complaint”
Compare Oreilly Auto Parts To
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