(6 of 529 reviews match)
Purchased an O2 sensor ($120.00) with 1yr warranty. Returned it 4 days later for an exchange as I believed unit to be defective. Clerk did everything he could to discourage me from returning it. Told me no store had it available. When I insisted I wanted a...Read more
I attempted to return brake pads and the store manager Anthony started fast talking me and telling me that he could not take the brake pads back because of one then had marking on back of them. This is a horrible way to deal with customers! Simply bad business! I will...Read more
I was a long time customer of checker auto before Oreilly took over. I spend over 3k/yr there. I needed to size up for 3/4 or 1/2 diameter heater hose. I only needed 4" of each. Checker would give the scrap away. Oreilly sells it by the foot. The employee sent me...Read more
After waiting a day for a water pump to arrive, I immediately realized one employee had mistakenly ordered the wrong pump. He apologized for his error but then realized the CORRECT pump was at a sister store five miles away and I could have been on the road the...Read more
To whom it may concern: I was in your Store to purchase Anti freeze. I wanted to buy OReilly's own store brand. I didn't because the labeling on the container was in Spanish ONLY. I was in my OWN English speaking country& I am NOT bilingual. I was highly...Read more
I called this store on Sunday and checked to see if they had an alternator for my FJ Cruiser. They said no, but could have one there next day (Monday) by 4pm. I reconfirmed that they must have it there tomorrow or I'd need to go elsewhere because I would be...Read more
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