Nov 21, 2008 OReilly Auto Parts complaint |
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so its getting cold in oakdale,la,my mother-in-law needs anti-freeze so i get the job lol.so i drain old fluid @ add new.so i notice a leak at pet-*** located@ lower radiator. so i send her to local autozone,after two trips they dont have what i need,so i take radiator completely off and send it with her 60+year old lady,to local oreilly auto parts store #989 and this idiot takes a completely different part and forces it into plastic radiator and damages it severely but says it will not leak,so i add fluids @ the leak is worse than before ,i go back to store and the idiot tells me he didnt put petcock into radiator,so i call mother-in-law she comes to store @we call the want -to -be manager he says he has to side with his workers,@tells me he can give me a radiator fot half price its only$240.00 a cool$120.00 plus tax for me,that would be good if i went shopping for a radiator,but i needed a $5.00 plastic part about two inches long,manager would not give district managers name or #,what can i do???????
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OReilly Auto Parts Complaints
1. Written by louie, on 17-04-2009 19:18
man, no way around that one, IF the guy really installed the petcock. i smell "write off". oreilly or that counterman should "eat" that radiator IF he really installed it.
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2. Written by orlyDM, on 03-12-2008 20:30
Call customer satisfaction or send an email from the oreillyauto.com site. They will forward the info to the DM and RM and you will get a phone call. Trust me, they do not play around witht his stuff.
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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