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2.2 Based on 75 reviews
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Gary was my sales person in 9095 E Tanque Verde Tucsan AZ. Great helper. I was on a road trip and he was able to help me and get back on the road in no time. Thank you Gary!

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I needed an alternator for a 94 Taurus. O'Reilley's Auto Parts only offered a rebuilt--for $200! I looked at it and could see oil around the raised letters of the v. regulator. The v. regulator was 22 years old, just like a junkyard alt! and could fail at any time. But the j/y alt is only $40. O'Reilley's lifetime warranty won't help me when it fails on the freeway. I got a refund and bought a NEW Bosch unit for $132 from Rock Auto. What a rip... Read more

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Riverside Calif ,university and Chicago ave, Employee name Michael very lazy rub,Not professional at all,I will never shop at chain again, your employees is bringing the company down.

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I went to the one in Durham, NC. I needed a part for my car and I walked up to the counter, there were two men behind the counter. They NEVER acknowledge me. A white man came in & he started looking around, one of the men ask him very loudly if he needed any help, while I continue to stand there not being notice at all. I went to Advance auto & brought I need for my car without any problem whatsoever. I have never been back to O'Reilly's in... Read more

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I went into the store for my first time as they had just built this specific Oreilly in just under a year. I go in and find the right oil filter I needed but I also needed the right sized oil filter wrench so I wouldn't have to come back later on and return it. The lady that was supposed to help me just started asking me what type and year my car was just to tell me the exact oil filter I needed, even though I already have the oil filter in my... Read more

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I was fired for reasons of my health and age. First, an all out reduction in hours taken away from me,Then loud derogatory comments at the service counter such as , having a "senior moment Roby? , having a Roby episode". Made loudly and in the presence of my lifelong friends and long term customers. I was forced to do unsafe backroom handling and shipping. I was demoted to a truck driver and cut in hours and pay. I no longer was eligible for... Read more

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Bad fuel pump doa out of box replaced from AutoZone worked fine bad electric radiator fan blew engine head gasket bad alternator doa out of box all O'Reily parts pretty much bad

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I have had to many disappointments. The past 4 or 5 times i went in to purchase what i needed and ended up having to take it back because it was the wrong part. But the associate there would argue over the phone saying it was the right one. And just because I am a female doesnt mean they can be disrespectful.

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Had an awful experience with orileys auto parts store in Dallas Texas on Lancaster and Ledbetter treated me so unfair they had me to put my vehicle in shop because their store mad a mistake and sent wrong parts for my vehicle they say put it in shop we will get it out now they don't want to get it out i need help as soon as possible please.

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I needed a small amount of touch-up paint and was referred to Oreilly's (O's) by a body shop. Gave O's the paint code and the personnel in paint dept. turned a 7 into a 1 . Obviously the paint did not match (white is not white!!!). Returned item, got correct paint to match code on door (----7). Paint came closer to matching, but it was not a match. Took paint back & O's personnel swore that touch-up paint would never quite match original... Read more

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