Submit ›
or
  • Customers like
    • All the locations 2
    • That they work fast 2
    • There is nothin to like about it 2
  • Customers don't like
    • Horrible customer service 4
    • Customer service 3
    • Wasted time 2

would not honor a warranty. tho they had a record of the transaction on their own computer. they insist the part i was returning was not theirs.This is a specific/passenger side drive axle for a specific auto....[my auto]...its not like it could be confused with any other part on the car....i was showed what their markings look like...so what!..perhaps they changed suppliers..or their suppliers have changed their markings...i did not purchase this anywhere else except at Oreilly... their own records absolutely show that....this is not a job... Read more

Was this review helpful? 0 0

O'Reilly Auto Parts just isn't what they used to be! I was happy to hear that O'Reilly was opening up down the street from me. I used O'reilly for the bulk of my business, years ago when I had another business. They were great. Too bad they are nothing like they once were. I called the new store on a Friday to see what I would need to open a commercial account. The commercial sales person told me he would be by to see me that weekend, Monday at the latest. Close to two weeks later he shows up with his boss. Told me that he didn't drop... Read more

Was this review helpful? 0 0

Super start battery platinum six months old tested bad $200 battery too bad Safford oreillys never buy any product from them should be kicked out of nascar and any other advertising format Walmart or best is ford dealership honor a product $200 six months that's $65 a month says USA but Australia I am protected by law in this country from bad products this needs to be removed from our market Read more

Was this review helpful? 0 0

Not a good parts house. People who work there are grossly under paid, thats why customer service lacks. Managers work very long hours and leave early for the day if they can. Parts are cheap and not worth the time. When working on customers vehicle purchase parts elsewhere. Add comment

Took my battery in and put it on the cart where the used batteries go. Mind you the girl at the counter watched me from the time I came in the door. After the rest of the crew finished with the customers they were helping, they proceeded to gather around the counter and chat. After five more minuets of this I picked up my battery and headed for the door. On the way by I said SEE YOU AT AUTO ZONE. Thats where I will be shopping in Hope Mills NC from now on. Read more

Was this review helpful? 0 0

on 3/16/16 i went to oriellys auto parts in st Joe mi. what i was looking for was the fill plug that goes in the rear differential of a chevy k1500. when i walked in there was this weird looking severely over weight person perched upon the stool behind the counter. without even looking up he asked what i was looking for. i told him in these words, im looking for the plug for the rear end of my k1500 , where the rear end grease goes in. well without even looking up from the screen, this person kept his eyes glued to the computer screen, almost... Read more

Was this review helpful? 0 0

Horrible customer service really rude! Went there to return windshield wipers. I had the receipt but the rude workers wouldn't take the wipers back. I paid $11.00 dollars for those windshield wipers. All I can say don't deal with them you are at your own risk. Add comment

spent almost 7,000 or more. In little over two years, I was a very loyal customer. Thought oreillys was great. Autozone carries the same parts for same price almost. For every $100 dollars you spend there, they give you $20 credit ( add the math $20 x 700 =1,400 store credit. Wow Autozone really knows how to appreciate there customers. I'm done talking to mangers and contacting oreillys by phone multiple times. Oreilly reply let us add up all your purchases. We will send you a reward coupon to your email in couple days. They had the nerve... Read more

Was this review helpful? 0 0

Worst cust. Service ever at 1115 east 7rh in Joplin MO. Female employee was very rude and berated us when we wernt sure which bulb we needed in our headlight. Worst service ive ever seen. Went down the road to Auto zone and recived excellent service Add comment

Although not well known, plastic license plate covers are illegal in California. The reason is because cameras at intersections as well as various bridges can't record license plates with the covers. The image is unclear. Which is great if you want to skirt the law. Otherwise, the ticket is $30 but can be reduced to $10 if you take it off and get a sign off by police. These have been illegal for 20 years; yet O'Reilly's continues to sell them. Tinting materials is another example, along with certain exhaust parts. What do you say about a... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Oreilly Auto Parts.
Filing a new complaint about
×