Home  »  Company Reviews  »  OReilly Auto Parts

OReilly Auto Parts

Rating:
183 complaints

OReilly Auto Parts Icon

OReilly Auto Parts social reviews and reports. Join community by posting your own comments or complaints.

O'Reilly Automotive, Inc. was started in November of 1957 in Springfield, Missouri, where the company is currently headquartered. Originally it began as a family business and the company was in auto parts business. And today the company is a one of the leading auto parts retailers across the United States. In 1998, O'Reilly merged with Hi/LO Auto Supply and in 2005 the company purchased Midwest Automotive Distributors, Inc. Today, O'Reilly Automotive operates almost 2000 stores all over the United States.

O'Reilly holds an ample stock of auto spare parts ranging from minor bolts and screws to major parts such as engines and the like. Please try to contact OReilly Auto Parts Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

OReilly Auto Parts Complaints & Reviews

OReilly Auto Parts Reviews

Anonymous
OReilly Auto Parts - Customer service

The companies should educate their employees that a customer physically in front of them is a little more important than someone on the phone. Someone else could have picked up th...

#290983
Jan 22, 2012
52

Crowe27
OReilly Auto Parts - O'Reilly's

The last time I went into an O'Reilly's was over two years ago, until yesterday. I didn't go back for over two years because of the "order" in which they served their ...

#290493
Jan 20, 2012
100

Anonymous
OReilly Auto Parts - "WASTE OF TIME PLACE TO WORK"

I was employed with Oriellys Auto Parts here in Gilroy CA for two years. It felt like i was working with a bunch of TEENAGERS there the entire time. Igsept for my Store Manager who...

#289938
Jan 18, 2012
121

Anonymous
OReilly Auto Parts - Oreilly's relabels parts to higher price.

I have caught my local Oreilly's putting a more expensive parts part number on a cheaper part, when called on it they say oh it's the same quallity but if you look it up it sells f...

#289436
Jan 16, 2012
95

Anonymous
OReilly Auto Parts - Anything I WANTED!

TODAY WAS HEADLAMP DAY, AND AS USUAL, A FRIENDLY CLERK SOLD NEW BULBS TO ME AND INSTALLED THEM VERY QUICKLY. LAST WINTER (AND IT GETS COLD IN AR) THE CLERK INSTALLED A NEW BATTERY...

#286302
Jan 04, 2012
177

Anonymous
OReilly Auto Parts - 23980 S. Power Rd QC, AZ- LIARS

I called this store on Sunday and checked to see if they had an alternator for my FJ Cruiser. They said no, but could have one there next day (Monday) by 4pm. I reconfirmed that ...

#282822
Dec 20, 2011
276

Erlene555
OReilly Auto Parts - How oreilly treat their employees

I was behind a guy at the gas station today, I over heard him talking to a friends about his job he said that he worked at Oreilly. We live in Sierra Vista AZ. So there is ONLY 1 i...

#281453
Dec 14, 2011
533

Balejumper
OReilly Auto Parts - Ladysmith O'Reilly's store has a terrible counter person

I stopped in the Ladysmith store about a week and a half ago to buy some 4X4 parts. The guy behind the counter (Ron) couldn't find them on the computer, and I then told him I foun...

#281247
Dec 13, 2011
298

Sturgis0...
OReilly Auto Parts - O Reilly Employees leave something to be dsired

We they sold Me a substandard uni joint, I have been working on cars trucks Semi's Motorcycles Boats etc for most of My Life starting at 8 years old , I am now 54 it was in ...

#279057
Dec 03, 2011
399

Anonymous
OReilly Auto Parts - This is how you are treated at O'reilly Auto

I worked for O'Reilly for over a decade. I was fired after being suspended for 3 weeks. I know I was fired before hand, because my insurance was cancelled the next business da...

#278734
Dec 02, 2011
488

Idamoore
OReilly Auto Parts - The manager smelled like he had just smoked a joint.

I went in to the Oreily in Yukon, off 39th. Asked a young man to help me get the right oil and carry it to the counter, as I am too old to lift so much wieght. Well the Manager t...

#278211
Nov 30, 2011
468

Anonymous
OReilly Auto Parts - Total incompatance 39th store

In okc tryed to get parts for a 2 ton ford and the mgr chris could not even find simple things had to help and go throu the book my self finally found my parts had him order them f...

#278201
Nov 30, 2011
283

Anonymous
OReilly Auto Parts - Sold wrong parts then would refused to assist in correct

More a statement then a question, My name is J. Wade Bennett and my phone number is 912-281-8729. I purchased a $200.00 radiator and a $23.00 belt from the Waycross Georgia store l...

#275988
Nov 18, 2011
390

Bradpatr...
OReilly Auto Parts - Sold wrong part intentionally

My brakes were messing up so I go to oriley auto to see what they think. I described how my pedal was spongy it didn't stop well. When i first applied the brakes it felt firm b...

#275269
Nov 16, 2011
373

Anonymous
OReilly Auto Parts - O'Reilly Auto Parts - can't pass verification questions to pick up ordered parts!

We live over 30 miles away from the nearest "reputable" auto parts store. My spouse was in the auto parts store and checked on parts for our daughter's vehicle. As our daught...

#272846
Nov 04, 2011
457

Anonymous
OReilly Auto Parts - Orielly employee's working on cars in parking lot.

If i am in business to repair cars and you sell parts then why are you selling parts and repairing cars also? This is cutting into our profits changing lights wiper blades ect for...

#272066
Nov 01, 2011
535

Anonymous
OReilly Auto Parts - Bad battery from Oriley auto parts

I have purchased 3 batteries from Oriley auto parts and something in my car made them die. They would not recharge. So I figured it out. If anyone gets a battery from Oriley, if yo...

#271849
Oct 31, 2011
486

Jlhbmw
OReilly Auto Parts - O'Reilly auto parts, Goshen Ohio. Terrible employees

In an effort to feel superior the employees tried to act like they knew what they were talking about just because I have a BMW. Three times the parts, wiper blades, wouldn't wo...

#269097
Oct 19, 2011
424

Anonymous
OReilly Auto Parts employee complaints

His company truly sucks. I have been an RSS for 4 weeks now and it has been nothing but ***. For my whopping 8.00 an hour I have nothing but stress. I took this job part time to ex...

#265420
Oct 01, 2011
899

Snethen01
OReilly Auto Parts - Wrong price sings up would not honor

Visited my local oreillys in springdale Ar today twice today. The first time was at four and the the second time was at five pm. they had a price sign stating mobil one five quart ...

#264566
Sep 27, 2011
537

Fluffie7...
OReilly Auto Parts - Sunday customer

I was in your store Sunday after noon in ladysmith wi. and not to pleased to over hear one of your employees *** and moaning ( with cursing ) about having to help a customer wi...

#264382
Sep 26, 2011
534

Anonymous
OReilly Auto Parts - O'reileys auto parts

They would not honor my lifetime warrenty on an alternator. 3 different people looked it up and said my name and number were not in the computer system. They said. "Hey man , if yo...

#264241
Sep 26, 2011
2116

Anonymous
OReilly Auto Parts - A very pleased customer

To whom it may concern,Saturday September 3rd, I went to the O'Reillys in Jefferson City Tn. Ihad a over heating problem with my 1996 Ford Tarus. The lady behind th...

#259864
Sep 04, 2011
516

Anonymous
OReilly Auto Parts - Return Policy? Laughable

I stopped at Reilly's to get garage remote batteries. I bought what we agreed would fit, but it didn't (I tried them while in their presence) When they didn't fit, I a...

#259850
Sep 04, 2011
690

Pablo al...
OReilly Auto Parts - OReilly AoutoParts, Suck poor custumer service

On 08/30/11 went to OReilly Aouto Parts store, located at Lake June Dallas Texas to exchange the wrong parts that I was given by their employees, well they can exchange it or get m...

#258964
Aug 31, 2011
650

Don pinto
OReilly Auto Parts - Will not stand behind things you sell.

On 6/20/11 i went to your store to buy herculiner bed coating. on8 18 11 i started doing my bed.the small can worked great. the gil.can was in a big counp it would not mix.so i cal...

#256700
Aug 20, 2011
544

Anonymous
OReilly Auto Parts - I could name a lot more than 10

The malden missouri oreillys is 1 of the most useless parts stores i have ever done business with i have been in business in ths area for 17 years and thought i would give them a t...

#256304
Aug 18, 2011
451

Kisshero
OReilly Auto Parts - Lies

I bought life time brakes , and now Rodger won't exchange them cause bought under ex employee . Told him that's has nothing to do with that i need my brakes that i paid mor...

#255194
Aug 13, 2011
522

Shankedb...
OReilly Auto Parts - O'Reillys has been infected by greed!

I have been here over 3 years now. As of August 2011 O'Reillys has changed the terms of their employees discount. Employees used to purchase items at cost to the store. Corpora...

#254953
Aug 12, 2011
1240

Fixfella
OReilly Auto Parts - Orielly auto parts useless manager

Orielly auto parts donalsonville ga. the new guy chris manager is useless if you need help you get him and he is going to tell you how to do it his way and will fuss that your wron...

#254058
Aug 08, 2011
518
< Prev 1 2 3 4 5 6 7Next >
Reviews 1-30 of 183

Related Information

Service Centers and Customer Services
Service centers and customer services are places which specialize in automobile maintenance, repair and sometimes modification. At the present time, these centers offer the following services: Oil Changes, Tune Ups, Exhaust, All Maintenance, Tubes & Hoses Repair & Fabrication; Cruise Control Installation & Repairs; Fuel Injection Systems & Carburetors; Cooling System Service & Repairs; Transmission Service & Clutch Replacement; Steering & Suspension; Brakes Starting & Charging Systems, Batteries; Electrical Wiring & Switches; Air Conditioning & Heating; Engines; as well as Transmission Replacement. They often have to quote prices for their customers before commencing work or after partial disassembly for inspection. In the recent time, there have been hundreds of complaints posted against the automobile service providers, since the latter do not confirm the responsibilities, obligations and promises; charge too much money and do not fix the vehicles properly.

Featured Complaints