Oreilly Auto PartsComplaints and Reviews

Submit ›
  • Customers like
    • That they work fast 2
    • All the locations 2
    • There is nothin to like about it 1
  • Customers don't like
    • Horrible customer service 4
    • Customer service 3
    • Quality 2

I bought a rebuilt engine from O'Reillys auto parts. V10 for 08 f250. Took severs weeks to come in. $5000 plus another $3400 to have it installed. Got the truck back on Thursday evening that Friday morning new motor locked up and now rod is knocking. O'Reillys has yet to back up there warrenty plus want me to pay the machanic to pull it back out. WTF? Oh and the wrecker bills. Add comment

This guy should be fired !! really!! Everytime I go in the store on mile in Ferndale on 8 mile Rd. I kinda talk and joke with all the workers because I go in there quite a bit, ( very friendly staff ) ask a question about anything and they are very helpful, But !! the guy that mange the store WOW !! He must have a stick up his *** all day everyday, cause when you try to ask him a question about... Read more

Was this review helpful? 0 0

The employees of a Oreilly store stole my I Phone 6. I was asking questions and after getting the answers I placed the items i was not going to purchase back on the store shelfs. when i return my phone was no longer on the counter. at first i thought i left in my vehicle. No luck. Come to find out the phone was powered off right afterwards. talked to the store they do not care. management also... Read more

Was this review helpful? 0 0

I have a problem with your one of your employees their is a girlfriend and boyfriend working at the location in Lockport la 70374 Cresent Ave and the girl angel ordeorn is passing by my house really fast and stalking me the next time I will involve the law in this matter. Add comment

Ordered a new radiator on Sunday morning and was told it would be in on Monday. On Monday I went to get my radiator and was told their shipments come in on Tuesday and Thursday only. Hmmm. Went back Tuesday at 5:00 PM and there sat my radiator in an open box and was clearly damaged. Now I ask you, why wouldn't someone take the initiative and order a new radiator and call me and tell me the one... Read more

Was this review helpful? 0 0

Oreilys in adel georgia 31620 has a bunch of young punk kids working there and on saturdays they will not answer the phone! I mean all day cause they are out side with there friends instead of working! They need to do something about that or im taking my business else where! Add comment

I order a front axel shaft and they got me the wrong part 4 times, this guys dont know what they're doing how *** can they be to order the same part 4 times and not get it right. Their customer service sucks. Read more

Was this review helpful? 0 0

A FEW YEARS AGO I NEEDED A SET OF HEADLAMP BULBS AND WIPER BLADES FOR MY 2006 MAZDA 5. THE SALESLADY TOLD ME THAT IF I BOUGHT A DIFFERENT SET OF WIPER BLADES THAT COST MORE, I WOULD GET A BETTER SET WITH A $10.00 REBATE LIMIT OF 2. SO, I BOUGHT THEM! AT THE CHECKOUT SHE DIDN'T HAVE THE REBATE COUPON, AND SAID I COULD GET IT ON LINE! I GOT HOME, INSTALLED THE BLADES, (WHAT A PAIN TO INSTALL)... Read more

Was this review helpful? 0 0

I'm a small business owner and its taking to long to get parts I ordered I spend a lot of money with your company,the store is 7 miles from my shop.i not only buy parts for me but a car lot I do work for and its the same thing , it shouldn't take 3 hours to get parts.not only is it to long the parts are wrong ones or used parts, or they don't deliver all the parts ,they ethier forget them or... Read more

Was this review helpful? 0 0

First things first, didn't get anything complicated I just wanted a front headlight bulb and a rear tail lamp bulb for a saab 93. Headlamp low beem was right. But the brake lamp bulbs they were trying to sell me a pack that was not right. Second pack still wrong. even with the bulb i pulled out in the lot to show them. now there telling me with tone an attitude that there right an im wrong....me... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Oreilly Auto Parts.
Filing a new complaint about
×