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OReilly Auto Parts

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194 complaints

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OReilly Auto Parts social reviews and reports. Join community by posting your own comments or complaints.

O'Reilly Automotive, Inc. was started in November of 1957 in Springfield, Missouri, where the company is currently headquartered. Originally it began as a family business and the company was in auto parts business. And today the company is a one of the leading auto parts retailers across the United States. In 1998, O'Reilly merged with Hi/LO Auto Supply and in 2005 the company purchased Midwest Automotive Distributors, Inc. Today, O'Reilly Automotive operates almost 2000 stores all over the United States.

O'Reilly holds an ample stock of auto spare parts ranging from minor bolts and screws to major parts such as engines and the like.
Please try to contact OReilly Auto Parts Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

OReilly Auto Parts Complaints & Reviews

OReilly Auto Parts Reviews

Mary smith
OReilly Auto Parts - Crappy parts - wear out in less than a year
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

Put in three fuel pumps and now I have to do it again Racine , WI location will not do anything about it will - have purchased other thing from there and had to replace all of ...

#314887
Apr 26, 2012
103

Anonymous
OReilly Auto Parts - O'Reilly takes their time returning core credit
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

Bought an Alternator for my old GEO, and returned the core. They had to put the credit back on my Debit card....OK. Took the car out of town the next day, was goin to use the core ...

#312490
Apr 16, 2012
227

Anonymous
OReilly Auto Parts - Good battery gone bad
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

My son went to oreilley when the 2005 explorer he had just purchased was dying while going down the road on coast on cruise control mode. Oreilly employee told him battery was bad...

#308275
Mar 28, 2012
351

Anonymous
OReilly Auto Parts - Orielly auto
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

We I need surg on my back bad I have live with a long time did at work but didn't turn on work comp, new I had good insi have been paying for eight years now since it has gotte...

#305736
Mar 18, 2012
347

Drok
OReilly Auto Parts - Should be "Paco's Auto Parts"
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

After being strung along for almost a month and having wasted my time with THREE interviews, I was ultimately denied a job at O'Reileys for not being bilingual; AKA for being a...

#304319
Mar 12, 2012
437

Smalltow...
OReilly Auto Parts - O'Reilly Auto Parts - Online Order Incorrect
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

On Feb. 6th 2012 I placed an order online for both front struts and rear brakes and rotors for my car. I live in a rural area 120 miles from the nearest Walmart or O'Reilly St...

#301862
Mar 03, 2012
566

Anonymous
OReilly Auto Parts - Orielly Auto Parts fishers
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

Gomer Pyle also Know as Steve has the education of a 5Th grader this country bumpkin is so opinionated you cant get a spark plug other than champion or oil other than Valvoline wit...

#296167
Feb 11, 2012
513

Anonymous
OReilly Auto Parts - California Slave Worker at O'Reilly Auto Parts
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I have been working for Kragen/O'Reilly's for 6 1/2 years. When I started in 2005, I had 5 years retail experience before I started. The store manager told me I was going t...

#294879
Feb 06, 2012
1042

Sagolotta
OReilly Auto Parts - Bad customer service at oreilly okc
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

Bad customer service at oreillys sw 59th and western is what you get! no one is concerned with the customer inn front of them, seems the phone is more important than cash in hand! ...

#293683
Feb 01, 2012
450

Anonymous
OReilly Auto Parts - Oreilly theifs in okc 59th western
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

Nothing bet freakin mexican aholes cant speak english rude giving away the store to there amigos while im waiting in line to BUY parts watching stuff going out the door with out be...

#293254
Jan 31, 2012
533

Anonymous
OReilly Auto Parts - Battery (o'reily auto )Campbell california
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I bought a battery in December but 2 days ago the battery was dead! My mechanic tested it and advised me to take back to the store as it has a warranty. I explained that I needed ...

#293157
Jan 30, 2012
606

Anonymous
OReilly Auto Parts - Customer service
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

The companies should educate their employees that a customer physically in front of them is a little more important than someone on the phone. Someone else could have picked up th...

#290983
Jan 22, 2012
555

Crowe27
OReilly Auto Parts - O'Reilly's
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

The last time I went into an O'Reilly's was over two years ago, until yesterday. I didn't go back for over two years because of the "order" in which they served their ...

#290493
Jan 20, 2012
620

Anonymous
OReilly Auto Parts - "WASTE OF TIME PLACE TO WORK"
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I was employed with Oriellys Auto Parts here in Gilroy CA for two years. It felt like i was working with a bunch of TEENAGERS there the entire time. Igsept for my Store Manager who...

#289938
Jan 18, 2012
670

Anonymous
OReilly Auto Parts - Oreilly's relabels parts to higher price.
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I have caught my local Oreilly's putting a more expensive parts part number on a cheaper part, when called on it they say oh it's the same quallity but if you look it up it sells f...

#289436
Jan 16, 2012
488

Anonymous
OReilly Auto Parts - Anything I WANTED!
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

TODAY WAS HEADLAMP DAY, AND AS USUAL, A FRIENDLY CLERK SOLD NEW BULBS TO ME AND INSTALLED THEM VERY QUICKLY. LAST WINTER (AND IT GETS COLD IN AR) THE CLERK INSTALLED A NEW BATTERY...

#286302
Jan 04, 2012
567

Anonymous
OReilly Auto Parts - 23980 S. Power Rd QC, AZ- LIARS
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I called this store on Sunday and checked to see if they had an alternator for my FJ Cruiser. They said no, but could have one there next day (Monday) by 4pm. I reconfirmed that ...

#282822
Dec 20, 2011
731

Erlene555
OReilly Auto Parts - How oreilly treat their employees
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I was behind a guy at the gas station today, I over heard him talking to a friends about his job he said that he worked at Oreilly. We live in Sierra Vista AZ. So there is ONLY 1 i...

#281453
Dec 14, 2011
1097

Balejumper
OReilly Auto Parts - Ladysmith O'Reilly's store has a terrible counter person
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I stopped in the Ladysmith store about a week and a half ago to buy some 4X4 parts. The guy behind the counter (Ron) couldn't find them on the computer, and I then told him I foun...

#281247
Dec 13, 2011
642

Sturgis0...
OReilly Auto Parts - O Reilly Employees leave something to be dsired
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

We they sold Me a substandard uni joint, I have been working on cars trucks Semi's Motorcycles Boats etc for most of My Life starting at 8 years old , I am now 54 it was in ...

#279057
Dec 03, 2011
900

Anonymous
OReilly Auto Parts - This is how you are treated at O'reilly Auto
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I worked for O'Reilly for over a decade. I was fired after being suspended for 3 weeks. I know I was fired before hand, because my insurance was cancelled the next business da...

#278734
Dec 02, 2011
1080

Idamoore
OReilly Auto Parts - The manager smelled like he had just smoked a joint.
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I went in to the Oreily in Yukon, off 39th. Asked a young man to help me get the right oil and carry it to the counter, as I am too old to lift so much wieght. Well the Manager t...

#278211
Nov 30, 2011
863

Anonymous
OReilly Auto Parts - Total incompatance 39th store
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

In okc tryed to get parts for a 2 ton ford and the mgr chris could not even find simple things had to help and go throu the book my self finally found my parts had him order them f...

#278201
Nov 30, 2011
577

Anonymous
OReilly Auto Parts - Sold wrong parts then would refused to assist in correct
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

More a statement then a question, My name is J. Wade Bennett and my phone number is 912-281-8729. I purchased a $200.00 radiator and a $23.00 belt from the Waycross Georgia store l...

#275988
Nov 18, 2011
745

Bradpatr...
OReilly Auto Parts - Sold wrong part intentionally
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

My brakes were messing up so I go to oriley auto to see what they think. I described how my pedal was spongy it didn't stop well. When i first applied the brakes it felt firm b...

#275269
Nov 16, 2011
714

Anonymous
OReilly Auto Parts - O'Reilly Auto Parts - can't pass verification questions to pick up ordered parts!
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

We live over 30 miles away from the nearest "reputable" auto parts store. My spouse was in the auto parts store and checked on parts for our daughter's vehicle. As our daught...

#272846
Nov 04, 2011
810

Anonymous
OReilly Auto Parts - Orielly employee's working on cars in parking lot.
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

If i am in business to repair cars and you sell parts then why are you selling parts and repairing cars also? This is cutting into our profits changing lights wiper blades ect for...

#272066
Nov 01, 2011
919

Anonymous
OReilly Auto Parts - Bad battery from Oriley auto parts
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

I have purchased 3 batteries from Oriley auto parts and something in my car made them die. They would not recharge. So I figured it out. If anyone gets a battery from Oriley, if yo...

#271849
Oct 31, 2011
829

Jlhbmw
OReilly Auto Parts - O'Reilly auto parts, Goshen Ohio. Terrible employees
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

In an effort to feel superior the employees tried to act like they knew what they were talking about just because I have a BMW. Three times the parts, wiper blades, wouldn't wo...

#269097
Oct 19, 2011
747

Anonymous
OReilly Auto Parts employee complaints
5.0 233 South Patterson Avenue SpringfieldMO65802-2298 1-800-755-6759,1-888-327-7153,1-417-829-5727 http://www.oreillyauto.com/site/c/helpdesk/contactus.oap

His company truly sucks. I have been an RSS for 4 weeks now and it has been nothing but ***. For my whopping 8.00 an hour I have nothing but stress. I took this job part time to ex...

#265420
Oct 01, 2011
1440
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