Submit ›
  • Customers like
      No items
  • Customers don't like
    • Horrible customer service4
    • Arogant2
    • Defective parts1

Everything I have bought in the last six months has been defective Add comment

  • Jun 24
  • Service Centers and Customer Services
  • Staff
  • 25
  • REVIEW RATING 4/5

we are an auto service center, located almost in front of oreilly's store at Colfax and Moline. we used to buy the parts at this store , but since months ago, the service is very bad, the young mans that are attending the front desk , are always playing , don't answer the phone. in a a couple of times , I been trying to get some parts by phone, but no one answer, immediately I go to the store... Read more

Was this review helpful? 0 0

  • Jun 18
  • Equipment
  • Seattle, Washington
  • Car Cover
  • 35
  • REVIEW RATING 4/5

I went to your seattle store located on 105th and auroura Ave N. the customer service was terrible first I could not get any help than I brought something up to the cash register and waited to be helped I was told I got the wrong unit for what I needed I went back to get the right one than waited again I was told I got the wrong unit again and that the first unit I got was the right one I had to... Read more

Was this review helpful? 1 0

100% FULL

  • Jun 15
  • Service Centers and Customer Services
  • San Jose, California
  • Antifreeze
  • 131
  • REVIEW RATING 5/5
Oreilly Auto Parts - O'Reily fake military discount.
1 of 4

They store had a big sign in their window stating Military Discount. I went to buy some antifreeze from a shelf containing many varieties. I choose the one I wanted which was priced comparably to other auto part stores. The price was clearly marked on the shelf. There were no Sale price as marked or anything that would make me think the price was a sale price. Corporate said their regular... Read more

Was this review helpful? 0 0

Hookers like customer service the only thing they sell is cheap ***. The hooker ( sales girl ) acts like a &$@" everytime I have been to the store it's so bad I avoid all the stores. They let the *** that work with flirt with women's husband and when you complain they do nothing. If you are looking for a quick trick that's all they are selling. Add comment

  • Jun 10
  • Equipment
  • Dallas, Texas
  • Rewards Card
  • 58
  • REVIEW RATING 4/5

I came into orellly auto parts store number 783 after being a custome for over 20 years i had A rewards card with me to help pay the diffrence on an exchange i needed I stood in the line just like other customers thair was a mananger who claim to be the supervisor It was my time to do business he look at me and spoke something in spanish and waited on a spanish customer so I just waited for the... Read more

Was this review helpful? 1 0

  • Jun 07
  • Equipment
  • Federal Way, Washington
  • Battery Installation
  • 71
  • REVIEW RATING 4/5

I'm a 71 year old woman whose husband has had surgery and is unable to do any heavy manual labor. We needed a new battery and I asked if someone could install it for me. From the minute I walked in everyone was rude, condescending and treated me as though they would just as soon I left. I finally got someone to help but he acted as though it was a waste of his time. Trust me, I will be going... Read more

Was this review helpful? 0 2

I just called the Afton store in St. Louis. A Spanish gentleman answered the phone and couldn't speak or understand English. He gave the phone to a girl who was able to help with my question. Unreal. See ya oreilys ! Add comment

  • Jun 03
  • Service Centers and Customer Services
  • Starke, Florida
  • Ac Compressor
  • 47
  • REVIEW RATING 4/5

I first of all have been a loyal consumer since y'all opened in Starke Fl. We own a logging business and we never had a problem with customer service or ordering and recieving parts in a timely manner. But the last 6 months whenever we go down there y'all usually don't have it in and have to order it and then it doesn't get ordered when they say it will. For example we ordered an ac comprosser on... Read more

Was this review helpful? 0 0

  • Jun 03
  • Equipment
  • Anderson, South Carolina
  • Brake Shoes
  • 47
  • REVIEW RATING 4/5

I visited O'Reilly's to buy a set of brake shoes for the rear brakes on my 1999 E150 van, along with a couple of new wheel cylinders. Back home, I noticed that one of the wheel cylinders was damaged due to mishandling (torn boot at a sharp edge) and the other was simply inoperable. I returned them to the store and exchanged for another pair, then installed the shoes with all new hardware. ... Read more

Was this review helpful? 0 0

Had an experience with Oreilly Auto Parts?

Write a review
Did not find what you were looking for?
 
×
You are reading about Oreilly Auto Parts.
Filing a new complaint about
×